Aug 30 2021

Essential Pointers For Achieving Success Both In And Out Of The Workplace

by Dana Giesen

We’ve all been there, struggling to get our message across the way we want, trying to make sure we’re using the right words in the right way, to properly convey our message, while avoiding the dreaded “awkward silence”, you’ve worked hard on your pitch, and you want it to show.

However, good communication, while a key interpersonal skill that, when enhanced, can benefit both your personal life and career development, is not always a natural talent. So if you’ve ever found it difficult to effectively communicate, or simply want to enhance your skills, keep reading, and we’ll present you with some tips and tricks to help make your words flow.

Have You Ever Found It Hard To Communicate Effectively?

In this article, we’ll teach you how best to ensure that you are achieving your communication goals, including how to deliver a top-tier performance in any presentation.

The Art Of Listening

Most people assume that communication implies talking, however learning to listen is actually just as, if not more, important. When you listen you learn, when you speak you relay. So make sure you listen. 

Communication is a two-way process, and often, we fail to actually listen to what responses we receive. It’s important to actively listen. The more information you take in from others, the better a listener you become. A great strategy to ensure someone has understood a message correctly is to ask questions.

When you ask questions, you gain a better understanding of a subject or simply form a stronger bond with the speaker. With the onset of the COVID-19 pandemic, our mode of communication changed, and we learned to primarily communicate virtually. With these changes, proving that you are actively listening and interacting is even more important, as you can no longer rely on body language to show your interest or empathy, both of which are crucial when effectively interacting with others and trying to win people over.

Plan What You Have To Say

A solid communication plan is crucial in ensuring that the right message gets delivered to the right audience. It’s not as simple as it sounds though, as a poorly planned meeting with ineffective communication can lead to frustration, misunderstandings, and most importantly, missed opportunities. It might sound a bit silly but, if you’re unsure about what to cover in your meetings, or are nervous about forgetting certain aspects of engaging with your audience: prepare a checklist! There is nothing wrong with writing down the important factors and points that you want to cover in your next presentation, and by being prepared it can help you identify what areas you need to strengthen or practice, to achieve your goals. 

Storytelling is a powerful technique to engage people’s emotions and connect with them. A single-story can help you bridge together with an entire room of people. Whether presenting a marketing campaign or a business idea, storytelling gives your message depth and color. The more you can evoke emotion from your information, the more your potential customers will connect with your product or service. Remember to stay true to yourself and provide the audience with valuable dialogue, not just entertainment. Focus on sharing, rather than selling, to keep your customers intrigued.

Nowadays, we have the use of social media platforms, which are excellent channels for telling stories with the click of a button. With one quick ‘story’ on Instagram or a shared video on YouTube, you can share updated and relevant content to millions of followers. 

Always remember, to make eye contact with your audience and ensure that you are telling your story, not simply relaying information

Face-To-Face Communication Is Not Dead

Over the past few years, we underwent a massive shift, from tangible to digital. Suddenly we went from cash payments to online shopping, meeting in café’s swiping on apps, even grocery shopping has found its way into the palm of our hands. However, some things can never be replaced, and interpersonal relationships will always require a personal touch. Job interviews, family meetings, and product demos may have all gone digital, but despite this recent shift, personal engagement is still needed to build good relationships, both on- and off-line 

Pro-tip: Experiencing stress is completely natural and normal. If you’re jittery about your next presentation, be brave, maybe include a joke to help break the ice. Laughing can help relieve stress and anxiety, so go ahead and tell that story about how your aunt’s dog ate your hamburger at the family reunion. Most people enjoy laughing and a good joke, so if your quip falls flat, you will at least gain charisma points from your audience by trying.

We Attract What We Are  

As humans, our brains are conditioned to seek out pleasure, as such, it goes without saying that our brain doesn’t enjoy being around sadness, so even on the days when you’re really feeling down in the dumps, do your best to maintain a positive attitude, it’ll help not only those you’re presenting to enjoy being around you but will also help you turn your mood around, after all sometimes: “fake it till you make it” is more than just a phrase. There’s nothing more motivating than a “can-do attitude” so when something doesn’t turn out as planned, stay optimistic and see what you can learn from the experience. By presenting yourself as you would like to be perceived, the more likely your audience will pick up on that energy and match it, and that is the building block of a successful meeting.  

Non-verbal communication is responsible for delivering an estimated 80% of your message, therefore, it is crucial to be aware of your body language, tone, eye contact, etc, when communicating; be it with friends, colleagues, or business presentations. With all the new apps and devices used for communication these days, we run the risk of forgetting how important non-verbal cues are, and how much we subconsciously look for them in all of our interactions, don’t fall into the digital trap, even when communicating virtually present as though you’re in person, and watch your engagement and interest multiply.